Welcome to Crisathena (“Crisathena”, “we”, “our” and “us”) website. Your access to and use of this website (“Site”) are subject to the following terms and conditions (“T&C”). Please read these terms carefully before using and/or placing an order on the Site. By visiting and shopping at the Site, you are deemed to have accepted the T&C and agreed to be bound by the T&C.
Crisathena is a limited company incorporated in Hong Kong with its registered address at XXXXXXXXXXXXXX, Hong Kong.
We may restrict your access to the Site of part of it subject to registration and other conditions. Any access to the Site may be withdrawn at any time, including but not limited to your breach of any of the T&C..
We do not guarantee the Site or any individual function will always be available and error free or the Site or the server is free of viruses or other harmful components. We will not be liable for if any reason the Site is unavailable at any time or for any period and/or any loss or damage caused by viruses or other harmful components that may infect your computer, mobile phone, tablet equipment, programs, mobile application, data or other proprietary material due to your use of the Site.
You must not misuse the Site and you are prohibited to:-
All content, such as text, pictures, icons, videos and software, on this Site is the intellectual property of Crisathena and their licensor(s).
All such intellectual property rights are protected by intellectual property and copyright laws of the Hong Kong Special Administrative Region (“Hong Kong”); and international treaties and conventions on intellectual property.
This Site is for your personal use and non-commercial use only. Unless it is expressly authorized by Crisathena, you are not permitted to:-
You are required to register an account in order to place an order on the Site. By registering an account, you agree to:-
Upon registration, any person using the Site with your account and password is deemed to be you or authorized to act for you.
We have the absolute discretion to refuse any registration or terminate any account for any reason whatsoever.
The Site may include links to other websites or online resources which are not operated or prepared by Crisathena. We do not have control over such external websites and online resources and will not be liable for any loss or damage that may cause by or in connection with your use of them.
We are not responsible for the content or accuracy of such external websites or online resources. Your use of these websites or resources will be at your own risks and subject to the terms and conditions contained within such websites.
In order to place an order with us, you must:-
By placing an order on the Site, you expressly authorize us to:-
All orders are subject to availability of the Products and confirmation of the Product price. Products in your shopping cart are not reserved and may be repurchased by other customers.
All prices shown on the Site are in Hong Kong Dollars (“HKD”). If your credit card / debit card issued by a licensed bank, PayPal account is not denominated in HKD, the Final Purchase Price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the date the bank processes the transaction.
The total amount as shown in the shopping cart has already included the corresponding costs to deliver the Products to the selected delivery address.
However, the prices of the Products displayed on the Site exclude import taxes. You are advised to check the relevant import taxes and duties of the country your order will be shipped before placing an order. We are not in control of any import taxes and duties applicable to your order. You shall be responsible for paying the import taxes and duties to release the Products from the customs on arrival (if applicable).
Whilst we use our every effort to ensure that all details displayed on the Site are accurate, we do not guarantee they are without errors. If we discover any error in relation to the price or description of any Product you ordered, we will contact you as soon as possible and provide you an option of reconfirming at the correct price or cancelling your order. If we are not able to contact you, the order will be treated as cancelled. In case you have already paid for the Products, you will receive a full refund.
We accept payment made by Visa, MasterCard, debit card issued by a licensed bank, PayPal account. You must be the credit card/ debit card, PayPal account owner or authorized by the owner to use it. If your card issuer refuses payment to us, we will not be liable for any delay of delivery or non-delivery.
Upon placing your order and entering all relevant information, we will send you an email acknowledging the receipt of your order (“Order Confirmation”). This Order Confirmation does not constitute an acceptance of your order.
Your order will not be accepted and no contract is formed between you and us until we have:-
We have the sole discretion not to accept your order for any reason, including but not limited to the following reason(s):-
If the Product you ordered is out of stock and we have received your payment, we will refund the full amount of Final Purchase Price to you. We will not be liable for any loss or damage in relation to our refusal to accept your order.
You are unable to amend any part of your order or cancel your order upon Order Confirmation.
For reasons of hygiene, we are unable to refund the Final Purchase Price or allow exchange of our Product(s) unless the size, colour or quantity of the Product delivered to you differs from the one(s) listed in the Order Confirmation or the Product delivered to you is defective.
We endeavor to deliver the Products by the delivery times set out in the “Delivery” page. However, we do not guarantee the expected arrival date is completely accurate and we will not be responsible for any delay of delivery due to customs clearance or events beyond our control as stated below.
The Product(s) will be at your risk from the time of delivery while the title of the Product(s) will only pass to you until we receive full payment of the Final Purchase Price. We have the right to retrieve any Product(s) stated in the delivery confirmation if we do not receive full payment from you.
We provide the Site on an “as is” basis and make no representation as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:-
The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these T&C is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under Hong Kong law or other statutory rights which may not be excluded, nor in any way to exclude or limit liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
You agree to fully and irrevocably indemnify, defend and hold harmless to Crisathena, its directors, officers, employees, consultants, agents and affiliates from any of all third party claims, liability, damages and/or costs, including but not limited to legal fees, arising from your use of the Site or your breach of the T&C.
All notices given by us to you should be preferably email via firstname.lastname@example.org . Notice will be deemed received and properly served immediately after 48 hours after an email is sent.
We shall have no liability to you for any failure to perform, or delay in performance of any of our obligations under an order you have placed that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of network systems, flood, fire, explosion or accident.
The wavier by Crisathena of any breach of the terms of the T&C shall not operate or be construed as a wavier of any subsequent breach. Failure by Crisathena to insist upon strict performance of any terms of the T&C hereunder, or delay in exercising any of its remedies, shall not constitute a waiver of such term or a wavier of any default, not of the remedy.
If any terms of the T&C is held by any court or other competent authority to be void or unenforceable in whole or part, the T&C shall continue to be valid as to the other terms thereof and the remainder of the affected term.
We reserve the right to revise and modify any content of the Site, including the T&C, at any time.
This T&C has been translated into Chinese. If there is any inconsistency between the English version and the Chinese version, the English version shall prevail.
The T&C shall be governed by and construed in accordance with law of Hong Kong SAR. The courts of Hong Kong shall have the exclusive jurisdiction to resolve any disputes associated with the T&C.